Matt has helped us re-design our website and introduced us to the concept of business networking via the internet. All work was completed to schedule and very price-competitive. We would not hesitate to recommend to other businesses and indeed already have.
Matt Debouge has been providing IT services and support to us at RoadPro for over 10 years, during which time he has efficiently and promptly dealt with a variety of needs, ranging from helping IT novices to negotiate Outlook to the purchasing, installation and integration of new servers, other hardware and software. He has always been prompt, efficient and courteous and always ready to consider how best to resolve a problem, no matter how complex or simple. We have no hesitation at all in recommending him and his services.
After contracting with a large IT support company and experiencing their indifference to problems with our IT system, along with many areas that were ‘not covered’ we made the decision to work with a local independent – Matt Debouge. Our concerns over the availability of an independent – when things go wrong or quick advice is needed – were quickly dispelled and we found Matt’s service and knowledge to be streaks ahead of the national company we had worked with for the previous 3 years! In addition to the normal support we have found that Matt will source expert information in specialist areas – as and when we need that resource. Most importantly Matt always has an excellent attitude to solving problems and is thorough with the solutions.
Most recently Matt has worked with us to set up a web-site and supports us with any instruction or advice on further development of the site along with SEO advice and suggestions
Matt from Debouge Tech was recommended to me by a personal friend and industry colleague, of more than 20 years, who is known to be extremely particular. On contacting Matt I was quickly made to feel comfortable despite having little IT knowledge or background. The initial work required was to establish a network, individual email addresses for everyone in the company and create a smooth distribution of the traffic coming into the business. One of Matts attributes above others I had contacted to was the ability to talk to me in plain understandable conversation as I was not that IT literate. He established our needs, identified a local supplier for our equipment needs and made an appointment. Then on the day of the appointment he arrived on time, actually came with us to ensure we purchased the right equipment and swiftly completed the work without any real disruption to everyones day to day work.
Following this I have used Matt for various aspects from simple IT and Web Site issues and advice on SEO through to some serious issues with a particularly bad virus that prevented any computer access. All this work Matt has carried out remotely and his response is always prompt and professional.
“With Matt’s help we are committed to maintaining our IT systems so that we have the competitive edge in the marketplace that we want! He offers a consistently beneficial service with excellent turnaround times. He knows our history and understands our business so that we are IT compliant and always have strategies in place for adapting to new regulations and technology improvements.”
“We have been using Matt for our computer and network maintenance over 4 years and have been very happy with his quality of work and service. He also provides us with help and advice with regards to our I.T. purchases. We would be very happy to recommend his services.”